Question 1

How many suites does Hacienda Tuk Tulum have?

Accepted Answer

Nine private suites across three categories: ground-floor suites with swim-up or private pools, standard suites on floors 1–2, and penthouse suites with private rooftop plunge pools.

Question 2

Which suites have a private pool?

Accepted Answer

The penthouse suites have private rooftop plunge pools, the 1- and 2-bedroom ground suites have private plunge pools, and the Studio Ground has direct swim-up pool access from its terrace. All guests can also use the shared pool.

Question 3

Do the suites have kitchens?

Accepted Answer

The 1- and 2-bedroom suites have full kitchens; studios have well-equipped kitchenettes with a coffee station and mini fridge. The 2-bedroom suites also include a dishwasher and washer/dryer.

Question 4

Is WiFi included?

Accepted Answer

Yes — complimentary high-speed WiFi is available throughout the property.

Question 5

What amenities are on the property?

Accepted Answer

Shared facilities include a pool, yoga deck with sunrise sessions, walking trails, gardens, an on-site café, a padel court, bicycle rentals, snorkeling gear, a kids' play area, 24/7 reception and security, daily housekeeping, and airport transfers on request.

Ground-Floor Pool Suites

Photography coming soon

Suite questions

Ground-Floor Pool Suites

Photography coming soon

Suite questions